- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
- Monday 8:00AM - 6:00PM
- Tuesday 8:00AM - 6:00PM
- Wednesday 8:00AM - 6:00PM
- Thursday 8:00AM - 6:00PM
- Friday 8:00AM - 6:00PM
- Saturday 8:00AM - 4:00PM
- Sunday Closed
213 W Pondera Lancaster, CA 93534
I went into the shop for a brake job, and George helped right away and was super honest. There was no beating around the bush, he helped me fast, fair and honestly. I would recommend everyone in the Lancaster area to get their auto needs fixed at T & M.
- Si S.
- Dionne B-W
- Jon C.
- Dianna G.
I contacted T & M Automotive to have my brakes done on my F-150. I called them based on their reviews and testimonials, and they lived up to their rating 110%. Customer service and expedience went well above my expectations. The total price was very reasonable, and they didn't mislead in any fashion. They certainly have a repeat customer here. It's nice to know that you can actually trust a mechanic in the area.
- Jason L.
I had almost given up on my beloved truck just because I thought I couldn't afford to repair it. I have used Jorge from T & M Automotive quite a few times in the past 10 years or so. I had my truck towed over there, and as soon as I got there, Jason immediately started looking at my truck. Within a few minutes this master mechanic was able to diagnose a bad fuel pump. He was able to replace my fuel pump with a new life-time warranty pump the same day. I highly recommend T & M to anyone looking for an honest mechanic. Thanks guys! I'll be back next time I have any problems with my truck!
Since day one, the entire staff have been not only great individuals to deal with, but hard working and always making sure my vehicle is in the best shape. I am a loyal customer and they ALWAYS treat me and whoever I bring with the utmost respect. I don't see myself going anywhere else anytime soon. Much Appreciated fellas.
Wanted to let everyone know that this shop is one of the best in Lancaster. My car broke down on me, and I had my car towed to this shop yesterday. It was the end of the day, and I knew that I needed my car fixed for tomorrow. Jorge and his crew made it possible for my car to be working and running top notch. I couldn't believe that my car came out better than before, and I will always take my car to them. Thanks T & M Automotive for your excellent service and reasonable prices.
This is an honest shop. You are treated like family. They will not take advantage of you, because you are a woman. They will not take advantage period. They are more interested in retaining customers versus overcharging you that one time. George is very understanding. All the mechanics at this shop are knowledgeable to your vehicle's problems. I will continue to bring my cars and truck to T & M Automotive!!
I have been coming to Jorge for many years. I've been to other places and always end up right back here. I trust Jorge with all my cars! He even helped me with a bucket I bought from Camacho! Thank you Jorge and everyone at T & M Automotive for all your help!
Great job and great service! George and his crew did a wonderful job with my car. They are honest and very professional. They didn't try to up-sell any work and, they didn't try to price gouge. I will definitely be going to them with all of my cars.
Everything was priced accordingly and was affordable! Jorge is a very friendly and personable man. They were super honest about everything! They made it very easy for my boyfriend and myself to say that we found our new car place!!
- Dani G.
- Minatzi Z.
Thank you so much Jorge for getting my car in same day & being so thorough in explaining to me the work that needed to be done. You are very personable & friendly. Thank you for making me feel comfortable. First time customer that is now a lifetime customer. Thanks again!!
- Staci C.
- Kareem P.
- George J.